I have been accused of "Canberra bashing" - apparently, this is where you only see the bad side of Canberra, but neglect to see the good side. So, in an attempt to be fair, I'm trying hard to find the good bits of Canberra, as opposed to only the bits that need to be fixed.
So here is my first observation of things Canberra got right: ACT Shopfronts. This is a one stop shop where people can change their license details, look up bus information and buy tickets, register moving their homes when it comes to services, and get pre-paid parking permits. The list does include other services, and I'm sure they do more things, but those are the ones that come to mind. I think this is great, but was only achieved with Canberra's low population, as well as the fact that the whole ACT is governed as a single council. The physical shopfronts themselves are located in each other the major satellite city areas in the ACT.
It would be good to see this type of consolidated service offered by cities like Melbourne, but the fear I have in the nature of people is that this will means some services have to be monopolized for this to work, and this will lead to price hikes in the cost of services.